Worldwide Shipping Guide

Shipping Information -Delighting Customers Worldwide

We strive to ship all orders promptly using trusted carriers like Deutsche Post, FedEx, DHL Express, or UPS. However, kindly note that during sale events and for certain products, there might be processing delays. If you have a specific delivery date in mind, feel free to reach out to our Customer Service.

For personalized products, shipping arrangements will be made in consultation with you.

 

International Shipping:

 Curious if we deliver to your country? We ship to most countries worldwide, where DPD, DHL, FedEx, or UPS operate.

If your country isn't listed, don't worry! Contact us at sales@poshpots.store for customized logistic solutions.

Rest assured, your orders are dispatched directly from our factory in China (Yiwu -Zhejang), ensuring a safe and secure delivery to your doorstep. All shipments are insured for the full order value.

 

Import Duties & Taxes

Customers from EU need not worry about import duties, as they are already covered by Posh Pots. However, for orders outside the EU Member Countries, your local authorities may impose import duties and/or taxes. You can get an estimate using the Import Duty calculator: Click here.

 

Enjoy Free Delivery to Austria, Belgium, Germany, France, Italy, Netherland, Spain!

Delivery is FREE for orders above €379.00. The calculation is automated at checkout.

Rest assured, your orders are dispatched directly from our factory in China (Yiwu -Zhejang), or our e-commerce warehouse in the Lower Austria, ensuring a safe and secure delivery to your doorstep. All shipments are insured for the full order value.

For India and Brazil, please note that we've temporarily suspended deliveries due to complicated customs clearance policies.

 

Shipping Timeframes:

Standard Shipping: 10-20 business days	Free for orders above €379.00 weighing less than 30kg	Austria, Belgium, Germany, France, Italy, Netherland, Spain
Standard Shipping: 10-20 business days	€18.90 for goods weighing 2.5 - 30kg	EU Member Countries
Standard Shipping: 10-20 business days	€35 for goods weighing 1 - 30kg	Europe (Non- EU)
Standard Shipping: 10-20 business days	€20 - €300 for goods weighing 1- 30kg Excluding custom duties & taxes***	Australia, African Countries, Asia, Middle-East, North America South America
Express Shipping: 7-9 business days (with logistic tracking number and additional cost)	€69.90 for goods weighing 1 - 15kg	EU Member Countries
Express Shipping: 7-9 business days (with logistic tracking number and additional cost)	€89.90 for goods weighing  15 - 30kg	EU Member Countries
Express Shipping: 7-9 business days (with logistic tracking number and additional cost)	€109.90 for goods weighing 15.1 - 30kg	Europe (Non- EU)
Express Shipping: 7-9 business days (with logistic tracking number and additional cost)	€159 - €600 for goods weighing 1- 30kg Excluding custom duties & taxes***	Australia, African Countries, Asia, Middle-East, North America South America

 

 

Order Process:

• Verification: You'll receive a confirmation email after order authorization and verification. Make sure to provide your email address for updates.
• Processing: Orders take 1-3 business days to process (excluding holidays and weekends).
• Tracking: If you encounter any tracking issues, contact us promptly, and we'll respond within 24 hours.

 

Note:

• Shipping time commences from the date of shipping, not the order date.
• Delays may occur due to invalid addresses, customs procedures, or other causes.
• Contact customer service within 3 months if your package doesn't arrive on time. We're here to help! (Overdue requests may not be accepted.)

 

We strive to ensure swift and smooth deliveries to our valued customers. Feel free to reach out with any queries, and we'll be happy to assist you!